...well.

[This conversation isn't helping anything.]

However it happened. There's a lot to be done before we can do anything about that. I've looked into it - their corporate headquarters aren't where they used to be. Of course, they're such a big network now. [He shrugs.] Their public mailing address isn't the actual location, either. I've called some people I know, I'll see what more I can find. Though...